Darwin – Darwin City

Tourism and Hospitality

Full Time

We are seeking a creative, hands on, technically savvy Branch Manager to manage our Darwin Branch. With our increasingly successful sale and rental of vehicles to youth Travellers and Backpackers from all over the world, the role will see you manage all aspects of the day to day operation of the branch.

The successful candidate must lead by example, have a fantastic attitude and will take pride in accomplishing any feat put before them. You will be asked to fit into the unique culture and dynamics of not just our company but the backpacker industry in general. We are a leader in the backpacker travel market and are heavily invested in connecting with our market, as such the workplace reflects a casual environment with a strong bias towards youth-based marketing initiatives.

We want an ideas person, an initiator, someone flexible, keen to do well, and with a strong desire to make their mark. We want you to own your work, and also to be an obliging, flexible team member.

Our ideal candidate will bring:

• Ability to coordinate, guide and support people and vehicles in your location.

• Naturally strong communication skills, with the ability to influence & persuade at all levels

• O.C.D. when it comes to accuracy, organisation, time management and attention to detail.

• Enjoy utilising your excellent problem solving skills.

• Cool, calm and collected when dealing with the unexpected.

• Love delivering great customer service outcomes and constantly looking for process improvement.

• Zen master on PC & Microsoft office

• Flexibility to sometimes deal with issues outside of work hours. Including industry socials.

• Mechanical Qualifications/Experience. You will need to know the front end from the back end of the car, or how much blinker fluid is normally required?

Responsibilities will include customer service, sales and marketing, branch presentation, management reporting, staffing, all local fleet management, purchasing and sales. It is a front office and back office hands on job. As we are tourism based, we have very busy periods and some quiet periods, your time management skills will ultimately be the measure of your success.

 What you will get in return:

• Development and training support will be provided
• Mobile Phone
• Use of company vehicles
• Occasional travel industry perks
  
  

To apply – please provide

1. Your CV/ Resume
2. Cover letter explaining your motivation for the role

Interested candidates are to apply via Seek, however please also email Roo Denman (This email address is being protected from spambots. You need JavaScript enabled to view it.), current Darwin Branch Manager so that your application perusal can be prioritised (due to flood of applications).

Darwin

Tourism - Administration & Office Support

Full Time

Tourism Top End is the peak Tourism Association in the Top End of Australia's Northern Territory and has been representing the interests of the Tourism Industry since 1973.

As a not-for-profit, membership-based Association, Tourism Top End is responsible for regional destination development, marketing and advocacy, We promote the Top End for both leisure and business events supporting our 500 plus members. The Association operates the Top End Travel and Information Centre in Darwin, being one of the leading tourist booking facilities in Australia.

Tourism Top End serves the area known as the 'Top End' in the Northern Territory which includes the Cities of Darwin and Palmerston, World Heritage Listed Kakadu National Park, Katherine region including Nitmiluk National Park, Douglas Daly Region, Arnhem Land, Litchfield National Park and the Tiwi Islands.

The Association also manages a variety of tourism industry programs in partnership with Northern Territory Government, City of Darwin and the Australian Tourism Industry Council.

About the role

As Executive Assistant, you will be self-motivated and agile, assisting with the administrative essentials of the Association. The Executive Assistant is for a professional individual who is well-presented at all times and able to maintain discretion. Dealing with both internal colleagues and external stakeholder on behalf of the management team and Board.

Key Duties and Responsibilities: 

• Assisting the General Manager in the delivery of the Associations strategic plan and it partnership commitments in other programs;
• Secretariat support to the Board, preparing agendas, collating and disseminating papers, organising equipment, responses, catering, travel and venues as required;
• Complete administrative support to the General Manager, coordinating the General Manager’s schedule and diary, assessing priorities and ensuring the General Manager is well prepared for meetings and appointments;
• Assisting with the General Manager and Board’s travel schedule around the Top End;
• Preparing sectorial sub-committee meetings and providing support to the members as required, coordinating with others to ensure al aspects have been considered;
• Liaising effectively with members of the Executive team, Board and all staff, developing strong working relationships with stakeholders;
• Developing and maintaining administrative systems for the General Manager’s office ensuring effective and efficient work output and oversee the day to day running;

Specific Skill Requirements

• Ability to multitask and prioritise tasks;
• Excellent time management skills;
• Well-developed organisational skills;
• Attention to detail;
• Great verbal and written communication skills;
• Professional discretion;
  
  

General Skill Requirements

• You are a team player, creative, driven, enthusiastic with a collaborative and proactive mentality.
• You will believe in our destination, have a passion for tourism and our members;
• You will have the ability to flex above standard operating level to drive revenue and increase membership connectivity;
• Challenge the status quo and be an innovative and creative thinker;
• Ability to work independently and as part of a team managing high pressure situations and competing deadlines;
• You will have strong interpersonal and communication skills (verbal and written) and process a friendly and mature approach to your work and have the proven ability to work collaboratively across government, industry and key stakeholders;
• Communicate effectively and regularly within the senior management team and the Board, including successes and escalations as required;
• Demonstrated time management, prioritisation and attention to detail skills;
• You will be proficient with Microsoft Office Suite, and possess a strong business acumen;
• A strong focus on planning and execution, and be highly organised;
• Experience in a similar role within a not-for-profit aorganisation or tourism business (4+ years);
• Commercial acumen and ability to understand the Association’s not-for-profit model and its role with current and potential stakeholders;
• Monitor market trends, competitors and current/potential partners;
• Ability to work flexible hours as required;
• Ability to travel Intra-Territory is essential;
• Must have a current NT Drivers Licence and able to drive independently;
  
  

Click here to apply

Please note that only shortlisted applicants will be contacted. 

Darwin or regional NT - flexible

Tourism, Business Events, Arts

Casual

Mayvin Global works with organisations, in the Business Events, Tourism and Arts sectors, that need an effective sales strategy, a revenue boost, or benefits from new or revised processes.  We like to support people who want to make a demonstrable difference to their stakeholders. 
Our team love working alongside authentic people who want to make an impact both socially and financially. We believe that honesty should be at the centre of how we work, as this is critical to delivering greater outcomes.
This role provides administration support to Mayvin Global’s NT Manager and Managing Director. This work can be completed remotely or from the office of Mayvin Global’s NT Manager (Darwin), or from time to time a client’s office.

Our ideal candidate will bring:

• Excellent communication skills in all medium
• Ability to find errors, attention to detail
• Experience in dealing with clients and customers
• Willingness to learn
• Patience and ability to deal with mundane tasks
• Accountability and responsibility
• Ability to work unsupervised and take direction
• A working knowledge of the Mayvin Globals’ services, functions, locations and clients
• Experience in Tourism, the Arts or Business Events (desirable but not essential)

Additional information: 

The hours required for this work will be dependent on the requirements of the NT Office. The work can predominantly be conducted during normal business hours or when required to complete the project. No work is required to be undertaken on weekends unless specifically requested. 

To find out more about our company visit: https://www.mayvinglobal.com/ 

To apply or request a full job description email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Darwin

Tourism - Retail and Ticket Sales

Full Time

Crocosaurus Cove, located in the heart of Darwin city, allows visitors a unique, up close and personal view of Australia’s iconic Saltwater Crocodiles. Bringing together some of the largest saltwater crocodiles in Australia & boasting the world’s largest display of Australian reptiles, Crocosaurus Cove is a must-see attraction when visiting Darwin and the Top End.

About the role
Crocosaurus Cove is looking for a dedicated and enthusiastic individual to join their Retail and Ticket Sales team. The Retail and Tickets department is the first point of contact for all guests entering the park. This department handles all ticket sales, bookings, phone calls, and email correspondence for the park as well as looking after our souvenir shop. This role is well suited to a highly organised team player with previous experience in the retail and tourism industries.

• Fulltime position
• ASAP start date
• Rotating roster

Key Duties and Responsibilities: 

• Processing ticket sales, incoming bookings, phone calls, retail sales, and customer enquiries
• Conducting efficient shop openings and closings
• Maintaining presentation of the retail shop and conducting monthly stock takes
• Maintaining our membership database

Essentially Skill Requirements

• Exemplary customer service
• Confident and experienced in cash handling and POS operation
• Skilled with Microsoft Outlook, Excel, Word, and other basic computer programs or able to learn quickly
• Demonstrates logical and calm decision making
• Highly organised
  
  

Desired Skill Requirements

• Previous experience with Rezdy (our booking system) or other booking systems
• Previous experience working within the tourism industry
• Previous retail experience
  
  

Please forward your application to Greyson Butler on This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that only shortlisted applicants will be contacted.