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Here, you will find a collection of videos on demand from our live virtual update and Q&A series on pertinent topics related to tourism and COVID-19.

These meetings are held under the Chatham House Rule, where-in participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed.

Keep an eye on our industry newsletter for more events. 

 

25 August 2021 - Tourism Survival Fund and Visitation Reliant Small Business Support Program 
Information Session

Andrew Hopper, Deputy Chief Executive Officer, Department of Industry, Tourism and Trade, Valerie Smith, A/Executive Director Industry Development, Department of Industry, Tourism and Trade Glen Hingley, General Manager, Tourism Top End providing information on the Tourism Survival Fund and Visitation Reliant Small Business Support Program.

 

2 June 2021 - Migration NT Update

Hannah MacLeod, Policy Officer, MigrationNT and Ronan Mackey, Business Development Manager SWP/PLS, Chamber of Commerce NT. Addressing job shortages, Seasonal Worker Programme and the Pacific Labour Scheme.

 

3 December 2020 - New NT CHO Directions from 30 November, 2020

The NT Department of Health's Tracy Ward discusses the new NT Chief Health Officer Directions that came into effect on 30 November 2020 via this Live Q&A.

New CHO Directions require businesses and organisations to comply, review their COVID-19 Safety Plan every six months, appoint a COVID Safety Supervisor to implement their plan, and collect customer contact details.

 

16 July 2020 - Federal Tourism Update

Senator Birmingham discussed COVID-19 recovery and his priorities for the Australian tourism industry.

• Senator the Hon Simon Birmingham, Federal Minister for Trade, Tourism and Investment
• Hon Lauren Moss, Minister for Tourism, Sport and Culture
• Simon Westaway, Executive Director at Australian Tourism Industry Council

 

1 July 2020 - Territory Tourism Voucher - Channel 9 Coverage 

Coverage from Channel 9 Darwin at the Top End Travel and Information Centre for the launch of the Territory Tourism Voucher.

 

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18 June 2020 - Packaging your product for the Territory Tourism Voucher stimulus 

This workshop was for businesses interested in participating in packages for the Territory Tourism Voucher stimulus. The session covers the value and appeal of packages to residents in this campaign and examples of packages that work well and what's involved for you from a pricing and technical setup point of view. For those interested in partnering with other tourism, retail or hospitality providers, we will share insights around what you need to think about.

 

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11 June 2020 - Live Tourism Update with the Chief Minister and Minister for Tourism, Sport and Culture

In this session, we heard from Chief Minister Hon. Michael Gunner with the announcement for further support for the Territory tourism industry through the new $5.2 million Territory Tourism Voucher package. 

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05 June 2020 - My Darwin Program

In this session, Joshua Sattler, General Manager Innovation Growth and Development Services covers the newly launched myDarwin digital platform, including how it works and how your business can get involved. This city-wide buy local campaign provides an incentive for customers to purchase goods and services with $40 worth of discounts daily, to steer their spending to retail, hospitality and tourism businesses.

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26 May 2020 - Live Q&A - Health, Tourism and Events

In this session, we heard from special guest Dr Hugh Heggie, NT Chief Health Officer discussing the current health advice under the 'Roadmap to our new normal' and the 'Three Principles’. This was followed by an update on the Tourism Task Force with Michael Bridge, Time to be a Territorian campaign with Tony Quarmby and the events space with Tim Watsford.

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19 May 2020 - Live Q&A - Tourism Australia

View an update for the Northern Territory with Michael Bridge Chair, Tourism NT and special guest Pip Harrison from Tourism Australia. In this session, Pip discusss details on national domestic marketing campaign activity with a Northern Territory focus.
The Hon. Lauren Moss passed on her apologies for our weekly update as they were unable to attend.

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12 May 2020 - Live Q&A - Northern Territory Parks Update

Alongside our regular Tourism update, join special guests from Parks Australia and Parks NT. James Findlay will detail current activity and planned developments in Kakadu and Uluru-Kata Tjuta and Sally Egan will share an update on what's happening in and around parks across the Northern Territory. In this session, we will also discuss the current biosecurity zones. Find out what is happening within these designated areas, why they are important and what it means for the future of our parks.
The Hon. Lauren Moss and Andrew Hopper, A/CEO Tourism NT passed on their apologies for our weekly update as they were unable to attend.

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05 May 2020 - Live Q&A - Tourism Update

Hear from The Hon. Lauren Moss – Minister for Tourism, Sport and Culture, Michael Bridge and Andrew Hopper from Tourism NT  in this association members only update. What the 'Roadmap to the new normal' means for Tourism and Hospitality and how your business will fit into the three stage roadmap. 
The Hon. Michael Gunner, Chief Minister for the Northern Territory passed on his apologies will be attendeing a National Cabinet Meeting.

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28 April 2020 - Live Q&A - Tourism & Grants Update

Tourism: Hear from Michael Bridge and Andrew Hopper from Tourism NT for information pertaining to NT Parks reopening again for the long weekend.
The Hon. Lauren Moss passed on her apologies for our weekly update as she will be attending a Cabinet meeting.
Grants: Cathy White - Senior Executive Director, Department of Trade, Business and Innovation presented an overview of grants currently open and eligibility criteria, how to gather supporting documentation required and how these grants differ from JobKeeper. 
View and download supporting DTBI documents

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 21 April 2020 - NT and Federal Tourism Update

Hear a Northern Territory Tourism update from The Hon. Lauren Moss, Minister for Tourism, Sport and Culture, Andrew Hopper, CEO Tourism NT.
Then listen to a National perspective with Senator Don Farrell, Federal Shadow Minister for Tourism, Simon Westaway of Australian Tourism Industry Council and Michael Johnson of Tourism Accommodation Australia.

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14 April 2020 - COVID-19 JobKeeper Update & Hospitality Industry Award Discussion

This discussion was set up in association with Hospitality NT with guest speaker, Joanna Minchinton, QHA Employment Relations Manager. Focusing on JobKeeper payments and other recent changes to Modern Awards from COVID-19. JobKeeper Q&A Information Guide from Webinar

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07 April 2020 - COVID-19 BECNT (Tourism Fast Track) Business Support

The Tourism Fast Track program addresses business survival, business revival and business growth. Tourism Fast Track is an intensive business support program established under the Territory Government’s $2 million Immediate Tourism Resilience Plan.

 

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07 April 2020 - COVID-19 KPMG Business Support

The KPMG Business Support Program delivers immediate and targeted business support to tourism operators with two hours of dedicated, confidential support from qualified KPMG consultants. 

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07 April 2020 - Health and Tourism Update

Update of current tourism situation and overview of what immediate assistance is available to the tourism industry.

• Hon. Lauren Moss - Minister for Tourism, Sport and Culture 
• Cecelia Gore - Senior Director Mental Health, Alcohol and Other Drugs Branch
• Joshua Heath - A/Manager Enviromental Health | Public Health Unit | Top End Health Service

 

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31 March 2020 - Ministerial Tourism Update

Update of current tourism situation and overview of what immediate assistance is available to the tourism industry.

• Hon. Lauren Moss - Minister for Tourism, Sport and Culture 
• Michael Bridge - Chair, Board of Tourism NT
• Andrew Hopper - Acting CEO Department of Tourism, Sport and Culture

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24 March 2020 - Ministerial Tourism Update

Update of current tourism situation and overview of what immediate assistance is available to the tourism industry.

• Hon. Lauren Moss - Minister for Tourism, Sport and Culture 
• Hon. Dale Wakefield - Minister for Renewables, Energy and Essential Services; Minister for Territory Families
• Michael Bridge - Chair, Board of Tourism NT
• Andrew Hopper - Acting CEO Department of Tourism, Sport and Culture

 

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29 October 2020 - Territory Tourism Vouchers Round 2 Briefing

John DiMaria from Tourism NT joins Tourism Top End for an industry briefing on Territory Tourism Vouchers Round 2. 

 

Top End Travel Update

Our team are ready to assist you while working to the latest government advice as seen below.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone 1300 138 886 
Monday - Friday | 9.00am - 4.30pm
Saturday - Sunday | 10.00am - 2.00pm 

What restrictions are in place?
For the latest advice please visit:

• Northern Territory Government COVID-19 coronavirus.nt.gov.au
• Department of Health  www.health.gov.au
• DFAT Smart Traveller site  www.smartraveller.gov.au

I need to change my booking, what should I do?

If you have a tour booked during a current lockdown, please contact your tour operator or contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Should you need to cancel a booking made through the Tourism Top End Travel and Visitor Information Centre due to your State/Territory Government COVID-19 lockdown order, the following procedure applies. Contact us with a request to cancel and travel at a later date. The booking will be cancelled and funds held in credit to be redeemed within 12 months of cancellation date. Customers will need to cover any increase in services at time of rebooking. Should you decide to cancel your booking and not travel at a later date, a refund will be made to you less any cancellation fees levied by the operator and a booking centre cancellation fee.

Please do not attempt to access Aboriginal communities, many are closed to protect their very valuable cultural heritage from the COVID-19 virus.

I need assistance with lockdown arrangements, who can I contact?

• New 24-hour Hotline for all lockdown arrangements: 1800 193 111
• NT COVID-19 Hotline: 1800 490 484
• National advice hotline 1800 020 080

Contact Tracing in the NT

The Territory Check In app is a contactless, secure and easy way for customers and visitors to sign into businesses and venues.

The app enables individuals to check-in to venues and have this data stored securely by NT Health for 28 days so contact tracing can be quickly undertaken if required. It also allows you to check in friends and family, who might not have their own device, using your app.

Registration and use of the app is free of charge.

What do I do if I’m feeling unwell?

If you think you need to be tested for coronavirus (COVID-19):

• make an appointment using the online booking form
• call the NT COVID-19 Hotline on 1800 490 484 or
• call your GP.

In the Territory, anyone with one or more of the symptoms can access testing for COVID-19.
Note: All testing clinics are by appointment only. Do not turn up to a clinic without an appointment.

Coronavirus (COVID-19) symptoms include:

• a recent acute respiratory infection (cough, shortness of breath, sore throat)
• a fever of 37.5°C or higher or history of fever (night sweats, chills)
• loss of smell or taste.

Source: coronavirus.nt.gov.au/stay-safe/symptoms-testing

Check if a park is open